Challenge

The café needed to modernize its customer experience while improving security. Traditional printed menus were expensive and slow to update, and the café also lacked a reliable surveillance system to protect staff, customers, and assets. The client wanted a combined solution for digital menu boards and CCTV surveillance that could be managed centrally.

Solution

• Installed Digital Menu Boards at cashier counters and seating areas to display menus, promotions, and seasonal offers.
• Deployed a centralized content management system (CMS) for real time updates across all branches.
• Installed a CCTV surveillance system with high definition indoor and outdoor cameras.
• Configured a central server for video storage and remote monitoring, giving management full visibility across all branches.
• Trained café staff on how to manage both the digital signage.

Results

1. Reduced menu update costs by removing frequent printing.
2. Improved customer engagement with dynamic, visually attractive menus.
3. Enhanced security for staff and customers through 24/7 monitoring.
4. Strengthened brand consistency and trust with a professional, modern environment.

Equipment Highlights

Samsung Digital Menu Boards

• Samsung Digital Menu Boards with CMS Server for centralized content management.

Hikvision CCTV Solution

• Complete Hikvision CCTV solution for enhanced security and monitoring.

ProRack Installation

• Rack – [ProRack], including installation, assembly, and wall mounting.

Structured Cabling Works

• Structured cabling works to ensure reliable connectivity across all systems.